Answer
- Confirm you have enough usage for the selected type and that it accepts your attachments.
- For a long prompt or many attachments, simplify it or reduce the attachments. Choose Text if you want an answer or a supported file or artifact.
- If a paid request repeatedly fails or usage seems wrong, contact support with the chat type, AI mode and approximate request time.
Some artifact failures get one automatic correction attempt. Trying again, with “Retrying the failed step.”, describes that attempt; no extra action is needed. If it still fails, a normal reply explains that the artifact could not be created. Format validation does not guarantee every fact is correct. Successful repaired Text artifacts include correction tokens at the usual Text rate.
A copyright refusal can say “The AI service declined this request because of its copyright rules.” Scheduled requests also require eligible chat membership and enough usage when they run.