Answer
Reports are reviewed with relevant diagnostic evidence to understand the problem and plan a response. They may wait before investigation. Submitting a report does not automatically change the app, contact you or guarantee an immediate human reply or a fix.
AI generation failures, reports of AI responses and app technical issues use this queue. Reports of hashtags and human messages go to moderation. Account, billing, invitation, business and ordinary support enquiries keep their existing channels.
If you need human assistance, use Customer Support or email contact@hashchats.com. The submission checkmark confirms acceptance, not the result of an investigation. Read the Privacy Policy for the diagnostic information and retention rules that apply.

