Answer
- Choose Report an Issue in the introduction.
- Describe what happened in Details of the Issue.
- Optionally choose Add Screenshots, then wait for uploads to finish.
- Select Submit when the report is ready.
Your description is required and can contain up to 5,000 characters. Up to ten reports can be accepted per account in a rolling 24 hours. Reporting does not send a chat message, notify chat participants or charge your Hashchats balance.
The form closes while sending. A centered checkmark means the server accepted the report; it does not mean investigation has finished. If sending fails, the draft is retained and Open Report lets you retry.
Reports go to automated technical investigation rather than the support inbox. If you cannot sign in or need human help, use Customer Support or email contact@hashchats.com. Reporting does not guarantee an immediate human reply or a fix.