Help Center
Find answers about using Hashchats, from your first chat to AI, subscriptions and account settings.
202 answers found.
Getting Started
7 questions
Plans & AI Usage
10 questions
Billing & Subscriptions
6 questions
- Can I cancel my subscription at any time?
- Can I upgrade or manage my subscription from the mobile app?
- What payment methods are accepted?
- How do I update my payment method, billing details, or invoices?
- How do refunds work if I cancel my subscription?
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Chats & Groups
19 questions
- How do I start a private AI chat?
- How do I start a chat with someone?
- How do group chats work?
- What is a temporary chat?
- How do I delete or leave a chat?
Show 14 more questions
- How do I change a chat’s name, photo or settings?
- How do the suggestions in a new AI chat work?
- When does an invited private chat move to People?
- What should I do if an invitation link expired or does not work?
- Can I name a private chat before sending a message?
- How does Hashchats choose an automatic chat title?
- Can I mention people in a chat?
- Can I remove someone from a chat?
- How do I transfer admin status in a chat?
- Can I mute or unmute a people chat?
- Can I pin chats in my chat list?
- How do I auto-translate messages in a People chat?
- Can messages auto-delete in people chats?
- What are the activity messages in a chat?
Messages
19 questions
- How do I reply to a message?
- How can I edit a message after it's sent?
- How can I delete a message after it's sent?
- Can I recover deleted messages or deleted private AI chats?
- How do I forward a message?
Show 14 more questions
- How do I share a message outside Hashchats?
- How do I search messages inside a chat?
- How do I pin important messages?
- How do I see message viewers and reactions?
- How do I download a message or attachment?
- How do I return to a message or the latest chat messages?
- What happens to my draft when I forward or share into a chat?
- Can I share directly to a suggested Hashchats conversation?
- How does Enter/Return work when typing messages on web?
- How do I open the rest of a long message?
- Why does a chat scroll or keep my reading position?
- How do I use panels on a phone or smaller screen?
- Will closing a form discard my changes?
- Can I report a message?
Photos, Files & Attachments
17 questions
- Where are the attachment options?
- How do I attach files for AI to read?
- What are the message and attachment limits?
- Why did my attachment upload fail?
- How do I take a photo or record a video in Hashchats?
Show 12 more questions
- Can I send voice messages (audio notes)?
- How do I send an existing GIF or Clip?
- Can I paste or drag files into a message?
- How do I turn a pasted image link into an attachment?
- How do I share a location pin manually?
- Why is an AI type unavailable for my attachments?
- Why can I not play a video I just attached?
- What can I do if a GIF, Clip or video preview will not load?
- Is there a Media & Files view for each chat?
- Where can I find my AI-generated media and files?
- How do fullscreen video controls work?
- Can a fullscreen photo or video reopen after a browser refresh?
Notifications & Unread
6 questions
- What does the red bell on Chats mean?
- When do reactions, replies and poll votes notify me?
- How do unread alerts work in a browser?
- What is the Unread Summary button in people chats?
- Why is an AI response unread after I read its loading message?
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Asking AI
18 questions
- How do I create text, images, videos or audio?
- What can each AI type create?
- How do I pick and choose an AI model?
- Will Hashchats choose Text, Image, Video or Audio for me?
- How do I quickly turn @ai on or off?
Show 13 more questions
- What exactly is an AI-generated message?
- How much chat history can AI use?
- Can I refer to something earlier without replying to it?
- What does Text AI see when I reply to a message?
- How do Image, Video and Audio use a replied message?
- Can I ask Hashchats about part of a message?
- What does Ask AI Instead do?
- What do Picking AI and other progress messages mean?
- Why does a Text AI answer write in word by word?
- What are AI message details?
- Why did Hashchats react to my AI request?
- What happens if my AI usage runs out while I am writing?
- What should I do if an AI response fails or gets stuck?
Web Search & Places
8 questions
Images, Charts & Designs
16 questions
- How do I create or edit an image?
- What size and format are generated images?
- Does a generated image’s description verify what is in it?
- How do I ask AI to add numbered notes to an image?
- How do I view or hide an image’s AI notes?
Show 11 more questions
- Can AI use mentions for image or video generation?
- How do I make a chart from data?
- Can AI research chart data or change a chart I already requested?
- Why did a chart use Image AI, and what does that cost?
- Why do chart labels use K, M, B or T?
- How do I create an infographic or poster?
- How do I make a meme?
- Are meme captions private, and how are memes charged?
- Can Hashchats make a QR code?
- How do I add or remove the image in a QR code?
- Can I make a Wi-Fi QR code, and is its password private?
Video, Music & Voice
14 questions
- How do I create a video?
- How do I create music or a song?
- How do I add subtitles to a video?
- How do I show or hide video captions?
- What happens to subtitles when I forward or delete a video?
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- How do I ask for a spoken answer or story?
- How is a spoken answer charged, and can I retry its audio?
- How do I have an existing message read aloud?
- How do I turn on Read Along for narration?
- How do I navigate the Narration reader?
- Can I use Read Along with an older narration?
- Can I keep listening when my phone locks?
- Why did chat audio pause or stop?
- Can I make voice or audio calls?
Documents & Data
6 questions
- How do I ask AI to create a PDF or document?
- How do I create a CSV, TSV or XLSX file?
- Can AI create a downloadable code or data file?
- How do I view or download a table in a message?
- How do I copy a code block?
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Polls, Quizzes & Checklists
11 questions
Memory & Scheduling
8 questions
Hashtags & Prompt Engineering
10 questions
Contacts & Profiles
9 questions
Account & Privacy
10 questions
Help & Feedback
8 questions